Trust & Safety

🛡️ Why Trust Matters on Clikker

Clikker isn’t just a platform — it’s a community. Built for fans who love to connect and creators who want to grow, we’re committed to creating a safe, secure, and transparent space for everyone. From seamless payments to verified creators, we ensure every interaction is protected.

🔐 Secure Payments & Checkout

• 💳 PCI-DSS compliant transactions via Shopify
• 🧾 Instant digital receipts for every purchase
• 🔒 No card data stored on Clikker servers
• 💰 Buyer protection for all transactions

🧑‍🎤 Verified Creators Only

• 🔍 Manual verification of all creator applications
• 🪪 Identity and profile checks before approval
• 🛑 Fake, bot, or impersonator accounts are rejected
• 🧠 AI + human moderation ensures ongoing authenticity

📦 Drop Fulfillment Protection

• ⚡ Instant access to digital drops after payment
• 📬 Tracked shipping & delivery for physical drops (if applicable)
• 💸 Guaranteed refunds for undelivered items
• 🔁 Dispute process accessible via fan dashboard

🤝 Refunds & Dispute Resolution

• 🔁 Refunds available within 7 days of purchase (for valid cases)
• 📋 Track refund status from your account dashboard
• 🤖 Instant refunds for failed/duplicate payments
• 🙋 Human support for complex cases or manual escalation

📜 Community Guidelines & Conduct

• 🚫 No tolerance for harassment, hate speech, or fraud
• 👁️ Reports are manually reviewed within 48 hours
• 🧑‍⚖️ Permanent bans for repeated violations
• 📖 All activities logged for platform safety

📣 24/7 Fan & Creator Support

• 📬 Dedicated helpdesk via email or dashboard
• 🛠 Creator tools for managing drops and issues
• 🔔 Real-time incident updates shown on status bar
• 🤝 Personalized support for disputes and reports